Returns & Exchange

At FableRoom, we believe that thoughtful design should be backed by thoughtful service. Our returns and quality policy is crafted with the same care as our collections - giving you flexibility when your needs change and reassurance when something isn’t quite right. For all products (except cushions and throws), we pick up the item ourselves  - so you don't have to move an inch! And for cushions and throws, we assign a nearby drop-off location.

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30-Day Easy Returns 

You can return any product within 30 days of delivery. 

To be eligible for a return:

• The item must be unused and unaltered, in its original packaging with all tags intact
• A valid proof of purchase is required
• Once your return is received and inspected at our warehouse, your refund will be issued to your original payment method within 7 days of us receiving the item.

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365-Day Extended Quality Guarantee – Because Craftsmanship Matters

Our commitment to quality extends far beyond delivery. If your item experiences a verifiable defect or deterioration within 365 days, we’re here to make it right - whether that means a return, repair, or replacement.

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Return Charges 

Returns made within the first 30 days are completely free of charge as long as the product is damaged or faulty. For other cases, below are the return charges: 

Please note: Exchanges and replacements are not subject to the return fees -we’ll also handle all return logistics for you.

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Restocking fee

For products under clearance we only accept returns within 14 days of purchase with a small restocking fee. 

 

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Return Process & Conditions

• Items must be returned in like-new condition, with original packaging, tags included, and any included accessories
• Made-for-You (customized) products are not eligible for return
• To initiate a return, email us at support@fableroom.com with your order number, a brief description of the issue, and a supporting photo if available
• For small items such as cushions, throws, lamps, pouffes, table linen, and bedding, returns can be made via designated drop-off locations. Once your return is booked, carriers will share a list of nearby partner shops based on your pin code, where you can conveniently drop off the item.

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Need Help?

We’re here when you need us.

For return requests or product concerns, reach out anytime at support@fableroom.com - our team is always happy to assist.

Last Updated: 20th April, 2026